InsuranceInfo aims at:
- providing and disseminating information on insurance and takaful products and services, important terms and conditions as well as exclusions of insurance policies, and the rights and responsibilities of consumers, in a clear and simple manner;
- giving useful tips to consumers when deciding to obtain insurance or takaful products and services; and
- advising consumers on how to seek redress if consumers are not satisfied with the services of an insurance company or takaful operator.
The information channels of InsuranceInfo include the following:-
- through a series of booklets on common products and services that are available at selected branches of insurance companies and takaful operators. The booklets cover the following broad topics:
- General Information
- General Insurance
- Life Insurance
- General Takaful
- Family Takaful
- giving useful tips to consumers when deciding to obtain insurance or takaful products and services; and
- advising consumers on how to seek redress if consumers are not satisfied with the services of an insurance company or takaful operator.
- through the website, www.insuranceinfo.com.my which is the primary channel to inform you about insurance and takaful products and services, current issues and other matters. This website will be regularly updated to ensure that you get adequate and timely information.
- through articles that will be published in major newspapers.